FAQS

FAQ

FREQUENTLY ASKED QUESTIONS

Can you do OEM or ODM?

Yes, we can. There is a 20 technicians R&D team in our company.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is your company's ranking in the motorcycle manufacturing industry?

As of the latest industry reports, our company is currently ranked as one of the top five motorcycle manufacturers in the world. We take great pride in our innovative designs, quality craftsmanship, and commitment to customer satisfaction, which has helped us maintain a strong position in the industry.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

How many years of experience do you have in motorcycle production?

Our company has over 20 years of motorcycle production experience, making us a reliable and experienced manufacturer in the industry.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.